# BlackBerry (OS 10)

If your email is being hosted by REM Web Solutions, you must configure your email account properly in order to send and receive emails. This process needs to be completed in the programs and on the devices that you are using for your email communications. 

Your Email Settings

| ## **SMTP - Outgoing Mail Server** |
|-----------------------------|
| Address                     | mail.remwebsolutions.com |
| Port                        | 587 |
| Server requires authentication | Yes |
| Login/Password              | same as incoming server\*\* |
| Encryption                  | StartTLS |
| ## **POP3 - Incoming Mail Server** |
| Address                     | mail.remwebsolutions.com |
| Port                        | 995 |
| Leave on mail server        | No |
| Encryption                  | StartTLS |
| ## **IMAP - Incoming Mail Server** |
| Address                     | mail.remwebsolutions.com |
| Port                        | 143 |
| Encryption                  | StartTLS |


1. From the home screen, swipe down from the top and tap **Settings**  
   ![Screenshot of Settings button](https://www.remwebsolutions.com/userContent/images/Support/Blackberry%20Instructions/Step%201.JPG "Screenshot of Settings button")
2. Tap **Accounts**
3. Tap **Add Account**
4. Tap **Email, Calendar, and Contacts**
5. Type in your email address
6. Tap **Advanced** at the bottom of the screen  
   ![Screenshot of Advanced settings button](https://www.remwebsolutions.com/userContent/images/Support/Blackberry%20Instructions/Step%203.JPG "Screenshot of Advanced settings button")
7. Tap either **IMAP** or **POP** depending on the type of account you want to create
8. Fill in the fields with your account settings (found in the **Your Email Settings** section above) and select your sync interval
9. Tap **Done**

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**Documents**

- [IT Basics](https://support.remwebsolutions.com/s/ad0e2649-4834-4a41-9529-97bbbae25229/doc/it-basics-xiENBIGERR)
- [WebWiz@rd™](https://support.remwebsolutions.com/s/ad0e2649-4834-4a41-9529-97bbbae25229/doc/webwizrd-2tEcTavTxo)
- [Email Services](https://support.remwebsolutions.com/s/ad0e2649-4834-4a41-9529-97bbbae25229/doc/email-services-esUwHOyM9u)
- [AODA (web accessibility)](https://support.remwebsolutions.com/s/ad0e2649-4834-4a41-9529-97bbbae25229/doc/aoda-web-accessibility-GCC6vMCC0l)
- [3rd Party Services](https://support.remwebsolutions.com/s/ad0e2649-4834-4a41-9529-97bbbae25229/doc/3rd-party-services-eKNwxzXQLO)