# iPhone or iPad

If your email is being hosted by REM Web Solutions, you must configure your email account properly in order to send and receive emails. This process needs to be completed in the programs and on the devices that you are using for your email communications. 

Your Email Settings

| ## **SMTP - Outgoing Mail Server** |
|-----------------------------|
| Address                     | mail.remwebsolutions.com |
| Port                        | 587 |
| Server requires authentication | Yes |
| Login/Password              | same as incoming server\*\* |
| Encryption                  | StartTLS |
| ## **POP3 - Incoming Mail Server** |
| Address                     | mail.remwebsolutions.com |
| Port                        | 995 |
| Leave on mail server        | No |
| Encryption                  | StartTLS |
| ## **IMAP - Incoming Mail Server** |
| Address                     | mail.remwebsolutions.com |
| Port                        | 143 |
| Encryption                  | StartTLS |


 1. Tap on the Settings icon from your home screen
 2. Tap on Mail
 3. Tap Add Account under Accounts
 4. Tap Other at the bottom of the list
 5. Tap Add Mail Account under Mail
 6. Fill in the fields using your account information
 7. Tap Next
 8. Select IMAP or POP at the top of the screen
 9. Fill in the in incoming and outgoing mail server fields\*
10. Tap Next
11. If you see a pop-up that says Cannot connect using SSL - tap Yes 

    \*The User Name and Password in the Outgoing Mail Server fields are not optional

## Watch our step by step video on YouTube below!

[https://www.youtube.com/watch?v=N68i%5FVe3jrk](https://www.youtube.com/watch?v=N68i%5FVe3jrk)

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**Documents**

- [IT Basics](https://support.remwebsolutions.com/s/ad0e2649-4834-4a41-9529-97bbbae25229/doc/it-basics-xiENBIGERR)
- [WebWiz@rd™](https://support.remwebsolutions.com/s/ad0e2649-4834-4a41-9529-97bbbae25229/doc/webwizrd-2tEcTavTxo)
- [Email Services](https://support.remwebsolutions.com/s/ad0e2649-4834-4a41-9529-97bbbae25229/doc/email-services-esUwHOyM9u)
- [AODA (web accessibility)](https://support.remwebsolutions.com/s/ad0e2649-4834-4a41-9529-97bbbae25229/doc/aoda-web-accessibility-GCC6vMCC0l)
- [3rd Party Services](https://support.remwebsolutions.com/s/ad0e2649-4834-4a41-9529-97bbbae25229/doc/3rd-party-services-eKNwxzXQLO)