# Users

**Users**

# 

# GET STARTED

# SWITCH BETWEEN ACCOUNTS (NOT IN EVERY VERSION OF ECOMMERCE)


1. Log into **WebWiz@rd**
2. Click on the **eCommerce Modules** tab
3. Click on the **Users** module
4. At the top right of the screen you can choose either **Full Accounts** or **Guest Accounts** tab

**ADD/EDIT/DELETE A USER**

# ADD A USER


1. Log into **WebWiz@rd**
2. Click on the **eCommerce Modules** tab
3. Click on the **Users** module
4. On the left side of the page under **Related Actions** click on **Add a new user**
5. You can fill in the user’s information under the **Basic Details** tab (name, username, password, etc.) and select whether it is a **Full Account** or a **Guest Account**
6. Under the **Shipping Details** tab, you can add the user’s shipping address and select whether or not it is the same as their billing details
7. Under the **Billing Details** tab, you add edit the user’s billing address
8. Click **Save** when you have finished filling in the information

# EDIT A USER


1. Log into **WebWiz@rd**
2. Click on the **eCommerce Modules** tab
3. Click on the **Users** module
4. Beside any user’s name click on the **Edit this user** icon (the pencil)
5. In here you can change the user’s basic details, shipping info and billing info
6. Click **Save** when you have finished editing the information

# DELETE A USER


1. Log into **WebWiz@rd**
2. Click on the **eCommerce Modules** tab
3. Click on the **Users** module
4. Beside any user’s name, click on the **Remove this user** icon (the x)
5. A confirmation screen will appear asking you to confirm the deletion of the user
6. If you are sure, click **OK**, and the user will be deleted
7. If you clicked it by mistake, or changed your mind, click **Cancel**, and you will return to the Users page

# VIEW A USER’S ORDERS


1. Log into **WebWiz@rd**
2. Click on the **eCommerce Modules** tab
3. Click on the **Users** module
4. Beside any user’s name, click on the **Manage the** **orders for this user** icon (the shopping cart)
5. This will bring you to the **Orders** Module inside the user’s order where you can view the user’s current orders

# SEND LOGIN DETAILS TO THE USER


1. Log into **WebWiz@rd**
2. Click on the **eCommerce Modules** tab
3. Click on the **Users** module
4. Beside any user’s name, click on the **Send login details to the user** icon (the envelope)
5. This will allow you to manually send the user login details if they forget their password for their eCommerce account

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**Documents**

- [IT Basics](https://support.remwebsolutions.com/s/ad0e2649-4834-4a41-9529-97bbbae25229/doc/it-basics-xiENBIGERR)
- [WebWiz@rd™](https://support.remwebsolutions.com/s/ad0e2649-4834-4a41-9529-97bbbae25229/doc/webwizrd-2tEcTavTxo)
- [Email Services](https://support.remwebsolutions.com/s/ad0e2649-4834-4a41-9529-97bbbae25229/doc/email-services-esUwHOyM9u)
- [AODA (web accessibility)](https://support.remwebsolutions.com/s/ad0e2649-4834-4a41-9529-97bbbae25229/doc/aoda-web-accessibility-GCC6vMCC0l)
- [3rd Party Services](https://support.remwebsolutions.com/s/ad0e2649-4834-4a41-9529-97bbbae25229/doc/3rd-party-services-eKNwxzXQLO)